Privacy Policy
Information We Collect
We collect information you provide directly: building details, unit information, tenant/owner contact details, financial transactions (expenses, payments, invoices), and account credentials. We also automatically collect usage data, device information, and log data.
How We Use Information
We use collected information to provide and improve our services, process financial transactions, generate reports and analytics, send notifications and alerts, and maintain platform security.
Data Storage
Your data is stored in secure MySQL databases within the configured hosting environment. We maintain regular backups, role-based access controls, and encrypted transport in transit. Additional storage-layer protections depend on the underlying infrastructure configuration.
Data Sharing
We do not sell or share your personal or financial data with third parties. Data is only shared with service providers necessary for platform operation (hosting, email delivery) under strict data processing agreements.
Security Measures
We implement CSRF protection, XSS prevention, rate limiting, request tracing, browser security headers, multi-tenant data isolation, server-side authorization, and encrypted connections to protect your data. Security monitoring and audit logging are applied to sensitive operations.
Your Rights
You have the right to access, correct, export, and delete your data. Building managers can export all building data at any time. To exercise these rights, contact your platform administrator.
Cookies
We use essential cookies for session management, language preferences, and accessibility preferences such as dark mode. No third-party tracking cookies are used. Cookie choices are stored locally in your browser and can be changed at any time from the public site notice.
Changes to This Policy
We may update this privacy policy from time to time. Changes will be communicated through the platform and will take effect immediately upon posting.
Contact
For privacy-related inquiries, please contact the platform administrator or submit a request through the application.